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Tue, 12 Mar


Online- Zoom meeting

How to Build a Relationship with your Customers to Get Repeat Business

It costs ten times more to get a new customer and yet much of your marketing activity can be focused on new customer acquisition. Sarah will share her top tips for leveraging your existing customer and guests to get repeat bookings at a lower cost.

Time & Location

12 Mar 2024, 13:00 – 13:30

Online- Zoom meeting

About the event

Join us for this bite size training session helping get repeat business.

The training will be provided by Sarah Orchard, a Chartered Marketer with over 30 years of experience mainly in travel and tourism. She worked for 16 of those years in strategic marketing roles for Kuoni, Hogg Robinson BTI and Avis car rental.

She has run a successful marketing consultancy for the last 17 years and has advised hundreds of clients on their marketing strategies and tactics. Clients have included accommodation providers, attractions, artisan food producers, and pubs/restaurants.

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